MicroVentures, a premier equity-based crowdfunding platform, is in search of an Investor Relations Manager to spearhead the growth and development of its equity crowdfunding platform. This role is pivotal in leading the Investor Relations team, providing strategic direction, and managing day-to-day operations of the team. The Investor Relations Manager will ensure we have the proper customer service and training procedures in place to enhance existing relationships, expand the investor base, enhance investor satisfaction, and meet internal deadlines.
Leadership and Team Management
- :Supervise, manage, and expand the Investor Relations tea
- m.Oversee the training and development of staff to ensure high customer service standard
- s.Manage a distributed team effectively, ensuring coverage across various time zone
s.Investor Engagement & Support Strate
- gy:Act as the primary liaison to the investor b
- ase.Deepen existing investor relationships and onboard new o
- nes.Assist with onboarding new investors and manage client communication related to KYC, fundings, and distributi
- ons.Drive key metrics in revenue growth and new business developm
ent.Operational Excell
- ence:Maintain workflow documentation, training, and manage technology enhancements for efficient sales opera
- tions.Manage client communications through various channels including chat, email, phone, and q
- ueues.Ensure the team meets internal and external goals and me
- trics.Maintain awareness of client money flows and related regula
tions.Qualific
- ations:2-5 years of experience in managing a customer servi
- ce team.Experience in the Financial Services industry, particularly in venture capital or private
- equity.Strong project management skills and ability to meet critical de
- adlines.Expertise in financial instruments, with a focus on private placements, venture capital, and private
- equity.Excellent communication skills (written and oral) and the ability to work effectively in a team envi
- ronment.Experience with remote team man
- agement.Strong communication, organizational and project managemen
- t skillsHold the following Securities licenses. Series 7, Series 6
- 3 or 65.Hold or be willing to obtain a Se
- ries 24.Candidates must reside in or be willing to relocate to Au
stin, TXHighlights of MicroVentures
- Benefits:401K Match (100% match on the first 5% and 50% on th
- e next 5%)Annual discretio
- nary bonusMicroVentures covers the base plan for Medical, Dental and Disability
- insurance3 Weeks paid time off
- + holidays4 Weeks paid sabbatical after 5 years with MicroVentures with a trav
- el stipendHybrid work environment in
- Austin TX$100 monthly technology stipend (phone and
internet)
